ESD students are equipped with design and analytical thinking skills that help tackle the inevitable complexities embedded in all systems regardless of industry. These skills are highly relevant and greatly sought-after in the world of solutioning and problem solving. My current role as Executive Product Owner (PO) at SIA (Singapore Airlines Limited) relies heavily on the design-centric approach to produce elegant system features that enhance the multi-faceted user experience. Together with the data obtained from our system usage, I can then interpret and analyse user trends and propose further enhancements to the system. Complementing and optimizing existing workflows with such solutioning would substantially improve both passengers’ travel as well as employees’ work experiences. We put customer-focus and care for our people at the forefront of the way we work and conduct ourselves. Especially in such unprecedented times, we strive even more to provide the most pleasant experience possible. Being able to seamlessly bring together and consolidate different perspectives in producing a holistic and satisfying solution is widely appreciated and embraced in the modern working industry.
The ESD curriculum is very well designed to equip students with not only the technical skills such as system architecture design, mathematical modelling ,and coding skills but also data-driven solution delivery, visualization, and presentation skills. I learned how to build models and perform data analysis, but more importantly, got many opportunities to present the result of the analysis to different stakeholders. This is very relevant to my job in the Standard Chartered bank as the banking industry is very client focused. The opportunities that ESD has provided me to meet clients and deliver data-driven solutions that help the clients to make more informed decisions are truly valuable. My current rotation with Standard Chartered bank data privacy transformation program requires me to understand the operational systems design and to perform data visualization in certain areas. The ESD curriculum has equipped me very well with the technical skills such as data visualization, and soft skills such as presentation and communication skills as well.
The analytical and programming skills are the best takeaway from the ESD curriculum. To put the programming skills into practice, the frequent partnerships with companies and getting real world data allow me to get a sense of what a company data is like and how to process it in a way that fulfil the project objectives. Analytical skills are also honed as ESD curriculum is mathematically-driven as we study algorithms from queueing systems to machine learning algorithms. These technical skills are immediately applicable in my workplace as I solve business problems and code on a daily basis. Additionally, SUTD’s strong focus on design enables students to be creative in ideating solutions and develop grit in implementing the solutions. As such, ESD graduates have the potential and aptitude to continuously improve and upgrade their skills after graduation, which is crucial as the data landscape is everchanging.
I am thankful for how ESD structures our education with an emphasis on industrial relevancy. The foundation of mathematical modelling and analytical skills equipped me with the right skill set to convert systems problems into solvable mathematical models. Furthermore, the multitude of industrial partnerships fostered an appreciation of academic knowledge through real world application. Hence, I am confident that the rigorous training in ESD has laid the groundwork for me to build a better working world with EY.
The ESD curriculum is structured to equip undergraduates with the technical analytics skills and mathematical knowledge necessary to decipher data in modelling and analysing systems. This is greatly relevant as the abundance of data in the knowledge era provides an opportunity to make informed decisions that impact a wide range of industries.
A systems data perspective coupled with technical analytics skills has helped me at my first job at Accenture, as a Digital Business Integration Analyst. My current role at Accenture translates data to inform business decisions in building a cloud-based, customer-centric system. Each project presents a different context in which data could be interpreted, which is a testament to how data analytics is widely applicable and sought after in many industries.