A strategic alliance ensuring the seamless delivery of goods and services. Incorporating queueing strategies, these disciplines contribute significantly to organizational competitiveness, agility, and customer satisfaction.


Peter Jackson

Professor and Director of Aviation Studies Institute (ASI), SUTD
PhD, Stanford University

Rakesh Nagi

Rakesh Nagi

Professor and Head of Pillar
PhD, University of Maryland

Karthik Natarajan

PhD, National University of Singapore

Sun Zeyu

Sun Zeyu

PhD, Singapore University of Technology and Design

Ying Xu

Senior Lecturer
PhD, Carnegie Mellon University


2022 M&SOM Best Paper Award2022, Ying Xu, The Manufacturing and Service Operations Management Society (MSOM)

IISE David F. Baker Distinguished Research Award2022, Rakesh Nagi, Institute of Industrial Systems & Engineers

The First Place Winner of the Best Service Science Student Paper Competition in 2021 INFORMS Conference on Service Science2021, Ying Xu, The Institute for Operations Research and the Management Sciences Society (INFORMS)

POMS Doctoral Consortium2014, Ying Xu, The Production and Operations Management Society (POMS)

IIE Transactions on Design and Manufacturing, Best Paper Award2012, Rakesh Nagi, IIE Transactions on Design and Manufacturing

IIE Transactions on Design and Manufacturing, Best Paper Award2011, Rakesh Nagi, IIE Transactions on Design and Manufacturing

IIE Fellow Award, the Institute of Industrial Engineers2010, Rakesh Nagi, Institute of Industrial Systems & Engineers

University at Buffalo’s Sustained Achievement Award2009, Rakesh Nagi, University at Buffalo

Promising Inventor Award, SUNY/RF2004, Rakesh Nagi, The State University of New York

Buffalo Business First’s 40 under 40 award2004, Rakesh Nagi, Buffalo Business First

SME’s Milton C. Shaw Outstanding Young Manufacturing Engineer Award1999, Rakesh Nagi, Society of Manufacturing Engineers

IIE’s Outstanding Young Industrial Engineer Award in Academia1999, Rakesh Nagi, Institute of Industrial Systems & Engineers

National Science Foundation’s CAREER Award1996, Rakesh Nagi, National Science Foundation


Quasispecies Analysis of SARS-CoV-2 via Non-convex Tensor CompletionSep 2023, Meixia Lin, (PI), Temasek Labs@SUTD, 1 year, $0.1M

The Impacts of On-demand Platforms under Individual Choice EndogeneityJan 2023, Ying Xu, (PI), MOE Tier 2 Grant, 3 years, $0.38M

Hybrid AI/ML-Optimization Approaches to Cloud Native Workflow Scheduling,” IBM-Illinois Discovery Accelerator InstituteJan 2023, Rakesh Nagi, IBM-Illinois Discovery Accelerator Institute

Mitigating the Harm of Fentanyl through Holistic Demand/Supply-Chain Interventions and Equitable Resource Allocations,” National Science Foundation (USA)Jan 2023, Rakesh Nagi, National Science Foundation

Linking Water Availability to Hydropower Supply – an Engineering Systems ApproachJan 2018, Bikramjit Das, (co-PI), MOE Tier 2 Grant, 3 years, $0.50M


GPU-accelerated transportation simplex algorithm2024, Rakesh Nagi, Journal of Parallel and Distributed ComputingM Mahajan, R NagiVolume 184, Pages 104790 [Publication Link]

Determining Optimal Channel Partition for 2: 4 Fine Grained Structured Sparsity2024, Rakesh Nagi, Optimization LettersM Mahajan, WM Hwu, R Nagi Volume 18, Issue 1, Pages 1-12 [Publication Link]

Optimal Placement of Multiple Finite-size Rectangular Facilities in an Existing Layout2024, Rakesh Nagi, International Journal of Production ResearchR NagiVolume 62, Issue 1-2, Pages 7-23 [Publication Link]

HyLAC: Hybrid Linear Assignment solver in CUDA2024, Rakesh Nagi, Journal of Parallel and Distributed ComputingS Kawtikwar, R NagiVolume 187, Pages 104838 [Publication Link]

A Review of Research in the Li-ion Battery Production and Reverse Supply Chains2023, Rakesh Nagi, Journal of Energy StorageN Sharmili, R Nagi, P WangVolume 68, Pages 107622 [Publication Link]

Achieving Efficiency in Black-box Simulation of Distribution Tails with Self-structuring Importance Samplers2023, Karthyek Murthy, Operations ResearchA. Deo, K. MurthyIn press [Publication Link]

Importance Sampling for Minimization of Tail Risks: A tutorial2023, Karthyek Murthy, Winter Simulation ConferenceA. Deo, K. MurthyIn press 

A Nonparametric Approach with Marginals for Modeling Consumer Choice2023, Karthyek Murthy, Economics & Computation (EC)Y. Ruan, X. Li, K. Murthy, K. Natarajanpp. 1078 [Publication Link]

Efficient and Effective Large-scale Vaccine Distribution2023, Peter Jackson, International Journal of Production EconomicsM. Klein, N. Hupert, J.A. Muckstadt, P. Jackson, and R. GougeletVolume 262, August 2023, pp. 1-11  [Publication Link]

Uncovering Illicit Supply Networks and their Interfaces to Licit Counterparts through Graph Theoretic Algorithms2022, Rakesh Nagi, IISE Transactions, 2024R Anzoom, R Nagi, C VogiatzisVolume 56, Issue 3, Pages 224-240 [Publication Link]

Cloud-native Workflow Scheduling using a Hybrid Priority Rule and Dynamic Task Parallelism2022, Rakesh Nagi, Proceedings of the 13th Symposium on Cloud ComputingJ Shin, D Arroyo, A Tantawi, C Wang, A Youssef, R NagiPages 72-77 [Publication Link]

Admission Control In the Presence of Arrival Forecasts with Blocking-based Policy Optimization2022, Karthyek Murthy, Winter Simulation ConferenceK. Murthy, D. Padmanabhan, S. Bhatpp. 2270 - 2281 [Publication Link]

Teaching Humanitarian Logistics with the Disaster Response Game2022, Peter Jackson, Decision Sciences Journal of Innovative EducationM. Klein, P. Jackson, and M. Mazereeuw20, No. 3, July 2022, pp. 158-169 

Integration of Long- and Short-Term Contracts in a Market for Capacity2022, Peter Jackson, Production and Operations ManagementA. Sapra and P. Jackson31, No. 7, July 2022, pp. 2872-2890 

Support Vector Machines as Bayes’ Classifiers2022, Peter Jackson, Operations Research LettersP. Jackson 50, No. 5, Sept. 2022, pp. 423-429 

A Review of Research in Illicit Supply-chain Networks and New Directions to Thwart them2021, Rakesh Nagi, IISE TransactionsR Anzoom, R Nagi, C VogiatzisVolume 54, Issue 2, Pages 134-158 [Publication Link]

A Framework to Assess Risk of Illicit Trades Using Bayesian Belief Networks2021, Rakesh Nagi, IFIP International Conference on Advances in Production Management SystemsR Anzoom, R Nagi, C VogiatzisPages 504-513 [Publication Link]

On the Heavy-tail Behavior of the Distributionally Robust Newsvendor2021, Bikramjit Das, Operations ResearchB. Das, A. Dhara and K. Natarajan69(4), 1077-1099 [Publication Link]

Exploiting partial correlations in distributionally robust optimization2021, Karthyek Murthy, Mathematical ProgrammingD. Padmanabhan∗, K. Natarajan, K. Murthy186: 209-255 [Publication Link]